Walgreens in Cleveland Heights, Ohio

I just use the pharmacy part of the store, so I’m giving 5-stars for that. Everything else they carry can be had elsewhere for much less. Also, their medication prices tend to be high if you don’t have insurance coverage. For me they consistently go the extra mile. Usually if there’s a problem it’s with my insurance and not with the pharmacy. Here are a few tips to great service from the pharmacy: 1. Assuming they take your insurance, make this your “go to” pharmacy. They have relatively low employee turnover in the pharmacy dept and they get to know their regulars. 2. Be polite. If someone screwed up they might be having a bad day or they’re new. Ask for someone else you know. Thank them if they did a decent job; that goes a long way to getting good service the next time. 3. Don’t use the drive-through if you can avoid it. (I know this is difficult if you have young children in the car or it’s difficult to get in and out.). If you have to continue to use the drive-through, ask what you can do to help them provide better service. 4. If you have to use the drive through and there’s nothing you can do to make things simpler, ask them if there’s a better drive-through or a better time to use the drive-through.